.tenx-support-wrap{max-width:1180px;margin:0 auto;padding:32px 20px 60px}.tenx-support-hero{padding:40px;border-radius:24px;background:linear-gradient(135deg,#121826,#26334c);color:#fff;margin-bottom:24px}.tenx-support-hero span{font-size:.75rem;font-weight:800;letter-spacing:.14em}.tenx-support-hero h1{font-size:clamp(2rem,5vw,3.5rem);margin:.35rem 0}.tenx-support-layout{display:grid;grid-template-columns:1fr 1fr;gap:24px}.tenx-support-card{background:#fff;border:1px solid #dde3ed;border-radius:20px;padding:28px;box-shadow:0 12px 35px rgba(15,23,42,.07)}.tenx-support-form label{display:block;font-weight:700;margin:0 0 16px}.tenx-support-form input,.tenx-support-form select,.tenx-support-form textarea{display:block;width:100%;box-sizing:border-box;margin-top:7px;border:1px solid #cbd5e1;border-radius:10px;padding:12px;font:inherit}.tenx-support-fields{display:grid;grid-template-columns:1fr 1fr;gap:14px}.tenx-support-btn{display:inline-block;border:0;border-radius:10px;padding:12px 18px;background:#e6372f;color:#fff!important;font-weight:800;text-decoration:none;cursor:pointer}.tenx-support-btn-secondary{background:#475569;margin-left:8px}.tenx-support-heading,.tenx-ticket-title,.tenx-message header{display:flex;justify-content:space-between;align-items:center;gap:16px}.tenx-support-heading>span{background:#eef2f7;border-radius:999px;padding:5px 10px;font-weight:800}.tenx-ticket-list{display:grid;gap:10px}.tenx-ticket-row{display:flex;justify-content:space-between;gap:12px;padding:14px;border:1px solid #e2e8f0;border-radius:12px;text-decoration:none;color:#172033}.tenx-ticket-row:hover{border-color:#e6372f}.tenx-ticket-row small{display:block;color:#64748b;margin-top:5px}.tenx-ticket-badge{display:inline-flex;white-space:nowrap;border-radius:999px;padding:5px 10px;font-size:.75rem;font-weight:800;background:#e2e8f0;color:#334155}.status-open{background:#dbeafe;color:#1d4ed8}.status-in-progress{background:#fef3c7;color:#92400e}.status-waiting-member{background:#ede9fe;color:#6d28d9}.status-resolved{background:#dcfce7;color:#166534}.status-closed{background:#e2e8f0;color:#475569}.tenx-support-back{display:inline-block;margin-bottom:16px}.tenx-ticket-title span,.tenx-ticket-meta{color:#64748b}.tenx-ticket-meta{display:flex;flex-wrap:wrap;gap:14px;border-top:1px solid #e2e8f0;border-bottom:1px solid #e2e8f0;padding:14px 0;margin:16px 0 22px}.tenx-ticket-thread{display:grid;gap:16px;margin:20px 0}.tenx-message{padding:18px;border-radius:14px;background:#f8fafc;border:1px solid #e2e8f0}.tenx-message.staff{background:#fff7ed;border-color:#fed7aa}.tenx-message time{font-size:.82rem;color:#64748b}.tenx-ticket-attachment{margin-top:12px}.tenx-support-success{padding:14px 18px;border-radius:10px;background:#dcfce7;color:#166534;margin-bottom:20px}.tenx-support-empty{padding:24px;text-align:center;background:#f8fafc;border-radius:14px}.tenx-form-result{margin-top:12px;font-weight:700}.tenx-admin-reply-button{margin-top:8px}@media(max-width:800px){.tenx-support-layout{grid-template-columns:1fr}.tenx-support-fields{grid-template-columns:1fr}.tenx-support-hero,.tenx-support-card{padding:22px}.tenx-ticket-row,.tenx-ticket-title,.tenx-message header{align-items:flex-start;flex-direction:column}.tenx-support-btn-secondary{margin:8px 0 0}}